Your Privacy Matters to Us

We collect information you provide directly to us, such as when you fill out a contact form, a lead / consultation request form, or message us on WhatsApp or by phone. This may include:

• Your name, email address, and mobile number
• Your company or business name
• Details about your project, requirement, or budget that you choose to share
• Your city and preferred contact method

We also automatically collect some technical information when you visit our website, such as your IP address, browser type, device type, pages viewed, and how you arrived at our site (including UTM campaign parameters and ad click identifiers like Google’s gclid or Meta’s fbclid when you arrive from an ad).

We use the information we collect to:

• Respond to your enquiry and follow up on it — including by phone call, WhatsApp message, or email
• Prepare quotes, proposals, and project consultations
• Deliver, manage, and support services you have purchased from us
• Understand which pages and advertising campaigns are working, so we can improve them
• Meet legal, accounting, or regulatory obligations

If you submitted an enquiry through a paid advertising landing page, our team may reach out to you proactively to discuss your requirement — this follow-up is the primary purpose of collecting your contact details through that form.

Our website uses cookies, browser local/session storage, and similar technologies to:

• Remember campaign attribution (UTM parameters, gclid, fbclid) for the duration of your visit, so we know which channel a lead came from
• Measure site usage and campaign performance through Google Analytics (GA4)
• Measure advertising performance through the Meta Pixel (Facebook/Instagram) and Google Ads conversion tracking, where enabled

These tools may set their own cookies and process data according to their own privacy policies (see Google’s and Meta’s privacy policies for details). You can control or disable cookies through your browser settings, and opt out of personalized advertising through your Google and Meta ad settings.

We work with a small number of third-party service providers to run our business and website, including:

• Hosting and infrastructure providers
• Email delivery services, to send enquiry confirmations and respond to you
• WhatsApp, when you choose to message us directly
• Google Analytics, Google Ads, and Meta (Facebook/Instagram) for analytics and advertising, where enabled

We do not sell your personal information to anyone. We only share it with the providers above as needed to operate our business, or where required by law.

We take reasonable technical and organizational measures — such as encrypted (HTTPS) connections and restricted access to our systems — to protect the information you share with us. No method of transmission or storage is completely secure, so while we work to protect your information, we cannot guarantee its absolute security.

We retain enquiry and customer information for as long as necessary to respond to you, deliver our services, maintain our business records, and meet legal or accounting obligations. If you ask us to delete your information and we have no ongoing legal or contractual reason to keep it, we will do so.

You can ask us to:

• Show you what information we hold about you
• Correct inaccurate information
• Delete your information, subject to any legal or contractual reason we may need to keep it
• Stop contacting you for marketing/follow-up purposes

To make any of these requests, contact us using the details below.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page with a revised “last updated” date.